Privacy Policy

1. Information we collect

Belmont Franklin provides tenant placement and property management services. This policy describes how we handle information in connection with this website and inquiries about our services and exclusively listed rental properties.

When you contact us, we may receive your name, phone number, email address, the property or listing you are interested in, and information you provide in your inquiry. Calls, emails, and text conversations may produce communication records, including message content, dates, and times.

We may receive rental inquiries and contact information through third-party listing services, real estate websites, syndicated rental listing networks, or communications platforms. Those services have their own privacy policies and settings.

Our website hosting and infrastructure providers may process technical information such as IP addresses, browser information, requested pages, and access times to deliver and protect the website. This site does not include a rental application form or an SMS subscription form. Do not send Social Security numbers, banking information, or other sensitive documents by text.

2. How we use information

• To respond to your rental inquiries and questions about tenant placement or property management.
• To communicate about a property, requested next steps, or services you ask us to provide.
• To maintain communication and consent records, honor opt-out requests, and operate and secure our services.
• To send and respond to rental-related outreach by text or email where authorized by your consent and the applicable platform rules, honoring your selected communication channels.

3. Mobile information and SMS consent

We use SMS to respond to customer inquiries and send related follow-ups. We may also send rental-related outreach, including information about available properties, to people who have expressly agreed to receive such texts through a third-party listing service, real estate website, or syndicated listing network, where the recorded consent authorizes Belmont Franklin to contact them for that purpose. We honor the scope of that consent and selected communication channels, including text-only preferences.

We verify the source, scope, and record of permission before relying on third-party SMS consent. A phone number in a database, an email response alone, or consent that does not authorize our messages is not sufficient permission to text. If the existing consent does not cover the proposed message or channel, we obtain appropriate consent first. SMS participation is optional and is not a condition of renting a property or purchasing services. Message frequency varies with the conversation. Message and data rates may apply.

Reply STOP to opt out of SMS. Reply HELP for assistance or call 215-484-4111. See our SMS Terms for more information.

4. Information sharing

We do not sell personal information. We may disclose relevant inquiry or service information to property owners or their authorized representatives when needed to address your rental inquiry or provide requested services. We may use service providers for website hosting, communications, and business operations; they receive information needed for those services. Our phone and messaging providers process information needed to deliver and support communications.

We may also disclose information when required by law or to protect legal rights, safety, or the security of our services. These disclosures do not authorize third-party marketing use of mobile information or SMS consent data.

5. Security and retention

We use reasonable safeguards appropriate to the information we handle. No website or communication method can guarantee absolute security. We keep inquiry and communication information for as long as needed to respond, provide services, maintain consent and opt-out records, or meet applicable obligations.

6. Your choices

You may ask us to review, correct, or delete information you provided, subject to information we need to retain for legal, service, or opt-out purposes. Contact us using the number or mailing address below. To stop text messages, reply STOP. To stop rental-related email outreach, use any unsubscribe option in the email or request removal by replying to the sender.

Choosing not to receive texts will not prevent you from calling us or asking about our services. To receive SMS again after opting out, affirmatively opt back in through the messaging provider’s supported process.

7. Website technology and third-party links

We do not add advertising trackers or analytics scripts to this website. The hosting platform may use technical data or essential technologies to deliver and secure it. Website fonts are provided through Google Fonts, which may receive technical request information when your browser loads them. External platforms, including listing websites, operate under their own policies.

8. Policy updates

We may update this policy as our services change. The effective date at the top identifies the current version. If we introduce messaging beyond the purposes covered by your existing consent, we will update the disclosures and obtain appropriate consent before sending those messages.

9. Contact Belmont Franklin

For privacy questions or requests, call 215-484-4111 or write to: